Frequently Asked Questions

Basic answers for senders and deployed service members.

Who can request a package?

Deployed U.S. service members or authorized unit contacts.

How are requests verified?

Requests are reviewed before posting and sender access can be limited until verification is complete.

Where are packages sent?

Packages are sent directly to APO, FPO, FOB, or other eligible military mailing addresses.

What should I avoid sending?

Avoid prohibited, restricted, perishable, classified, or locally banned items. Always check current military mail restrictions before shipping.

Can I support a group?

Yes. Requests can include the number of troops and basic group needs.